Customer Service

El módulo de Servicio al Cliente o “Task” representa la comunicación oficial entre todos los usuarios del programa. Este módulo mantiene un historial de las tareas solicitadas.

Specific Assignment of a Trained Accountant

A trained accountant will be assigned to you and is your reliable source to handle common day-to-day requests and questions about your information.

Pick-Up and Delivery of Records

We can coordinate weekly or monthly pick-up and delivery of relevant documents directly at your premises.

Monitor Work Status 24/7 and Guarantees Response Time

The Task Manager module then allows both of us to track your requests and guarantees a response time. We will respond to these requests within two (2) working days of receipt.

Online, 24/7 Communication Tool with Your Accountant

Through our online Task manager module, an integrated email and task reporting system, you can ask questions and request information.

Questions? Doubts?

Let us know! At alchavo.com we are here to answer your questions and help you find the right solution for the accounting needs of your business or company.

“All the changes are difficult and especially in the administrative area but I have to say that after 6 months of being with you and the processes are becoming simpler, better controls, seeing reconciliation on a daily basis and financial results on time. I have to responsibly recommend this platform to any company and its work team.”

Juan Diego Cobo
Papa Johns

Are you looking for accounting services that are easy to use and secure?